INSURED SHIPMENT

Shipping costs are 1.95 AUD for orders below 75 AUD. Orders over 75 AUD qualify for free
shipping.

Yes, you can return your order within 14 days of receiving it, provided the product is
unused and in its original packaging. Please contact us for a return label. Return shipping
costs are the customer’s responsibility unless the product is faulty or incorrectly delivered.

To request a refund, please contact our customer service at modern2choice@gmail.com.
After approval, you will receive instructions on how to return your product. Once we receive
and inspect the product, we will process your refund.

After we receive your return, refunds are processed within 5-7 business days. The amount
may take a few more days to appear in your account, depending on your payment method.

Once you place an order, it takes us 1-3 business days to process it before shipment.
Shipping times vary depending on your location and stock availability. We aim to deliver your
order within 6-16 business days.

Yes! Once your order is shipped, you will receive a tracking number via email. You can use
this to track your order in real-time.

We work with sustainable suppliers, reduce plastic packaging, and promote conscious
consumption. Additionally, we invest in CO₂ offset projects and support fair trade initiatives

We strive to use sustainable and eco-friendly materials in our collections. Our products are
carefully selected based on ethical production and minimal environmental impact.

For any inquiries, contact us at modern2choice@gmail.com.

Our customer service is available Monday to Friday, 09:00 - 18:00 (AEST).
Average response time: 24 hours